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Services & support / Run / Virtual integrator led services

Virtual integrator led services

Through our global application support group, we provide 24/ 7/ 365 complete cover for clients’ security systems and engineering.

In addition, QCIC can also offer our virtual support services through selected integration partners, enhancing the integrator’s business offering and providing a more efficient service to their customers.

The virtual support services via integrators are as follows:

  • Virtual helpdesk support: A 24/7 enhanced service offering providing software-fault diagnosis and resolution.
  • Virtual system administration: Complete system management of the security head end, including software patches, upgrades and system analysis.
  • Virtual engineering services: Support with design, system configuration and ad hoc application engineering.