Virtual integrator led services
Through our global application support group, we provide 24/ 7/ 365 complete cover for clients’ security systems and engineering.
In addition, QCIC can also offer our virtual support services through selected integration partners, enhancing the integrator’s business offering and providing a more efficient service to their customers.
The virtual support services via integrators are as follows:
- Virtual helpdesk support: A 24/7 enhanced service offering providing software-fault diagnosis and resolution.
- Virtual system administration: Complete system management of the security head end, including software patches, upgrades and system analysis.
- Virtual engineering services: Support with design, system configuration and ad hoc application engineering.
Design
- 2D CAD design & CAD automation
- Automated access control design
- BIM
- Blast design & explosion consequence analysis
- CCTV Design
- Cloud advice & guidance
- Cloud based access control design
- Cloud based CCTV design
- Cloud design standards
- Cloud readiness & migration
- Cloud solution advisory
- Cloud video storage design
- Command & control room design
- Connected & smart building services
- Counter-terrorism & threat assesment
- Data centre design
- Design standards development
- Forced entry protection
- Hostile vehicle mitigation (HVM) & vehicle dynamics assesment (VDA)
- Intrusion & hold-up alarm system design
- Location services design
- Mail room design & internal detonation
- Marauding terrorist attack (MTA)
- Physical, technical & operational reviews
- Planning Advice
- Radio communication system design
- SABRE & Security Needs Assessments
- Secured by design
- Security policy & procedure development
- Security system integration
- Security threat & risk assessments
- System evaluation
- Threat, Vulnerability & Risk Assessments
Build
- Application engineering
- Cloud based evidence management
- Cloud data application services
- Cloud security deployments
- Credential migrations
- Credential review
- Global system migrations
- Location services deployment
- Mobile credential supply & deployment
- Project/programme management
- QCIC automation tools
- System upgrade conversion
- Technical project/delivery management
Run
- “Follow the Sun” system support
- Application maintenance & application patching
- Bespoke business administration reporting
- Bespoke dashboard & reporting
- Cloud system administration
- Embedded teams
- Global system administration support
- Hardening & cyber testing
- Mobile credential management
- System administration
- Virtual integrator led services