System administration

With a focus on technical security systems, QCIC provides administrative support services to enable clients to assess, manage and change their existing security infrastructure. This ensures they get the very best from their current platforms, can plan for the future and understand what the market has to offer.

QCIC is free of any market bias and works in genuine partnership with our clients. This enables us to act as a trusted, outsourced partner for corporate security teams, augmenting in-house resources with specialist skills and additional capacity.

Approaching systems administration as a service through a three-tiered support plan provides clients with the option to select the services that best address their security-management system needs.

Our client-dedicated resources are further supported across the globe by our application engineering network that delivers a prompt, technical escalation path and knowledge share for the resolution of issues. These can then be prioritised and resolved in a more efficient and timely manner.

We have a substantial pool of technical staff, certified in a diverse suite of products up to and including Master Level, allowing us to bypass triage help desks and affording direct Level 3 support when required.