Careers
Supplier Relationship Manager
Location: Cape Town, South Africa
Salary: Competitive
Contract: Permanent
Hours: Full Time
About the role
We are looking for an experienced supplier relationship manager to be responsible for developing and maintaining positive relationships with key suppliers to ensure the delivery of high-quality service from QCIC. The role will require strategic planning, effective communication and collaboration with internal stakeholders to optimise supplier performance and drive mutual business success.
The role would suit someone with commercial experience and great communication skills, the role requires a pro-active, process-driven person who can identify improvements and manage a growing part of the business. The candidate should be comfortable working in a global environment and at a fast pace where no two days are the same and strict deadlines need to be met.
What you will do
Develop and nurture strong relationships with key suppliers to foster collaboration and partnerships globally
Manage supplier performance reviews quarterly/monthly and ensure continued quality, costs, and delivery requirements
Identify opportunities for continuous improvement and work with suppliers to implement corrective actions
Collaborate with internal teams, including finance, quality, and operations to align supplier relationships with organisational goals
Develop and implement strategic plans for key supplier accounts ensuring alignment with business objectives
Negotiate and review supplier contracts/T&Cs
Identify and assess potential risks with suppliers including financial, political, and supply chain disruptions
Develop risk mitigation strategies where necessary
Facilitate effective communication between internal stakeholders and suppliers to ensure a clear understanding of expectations and requirements
Resolve conflicts and address issues promptly, maintaining a positive and collaborative working relationship with suppliers
Establish and monitor key performance indicators (KPIs) to measure supplier performance and identify areas for improvement
Provide regular reports and updates to senior management on supplier performance and relationship status
Stay informed about industry trends, market conditions, and regulatory changes that may impact supplier relationships
Conduct market analysis to identify potential new suppliers and assess their suitability for partnership
What we are looking for
Previous experience within a fast-paced, supplier management role preferably within a global business
Excellent communication and interpersonal skills
Ability to work collaboratively in a cross-business team environment
Strong organisational and project management skills
Strong numerical skills, able to work commercially and with multi-currency issues
Strong English grammar, spelling, punctuation, composition, drafting and proofreading skills
Excellent Microsoft Office skills
Must possess the ability to handle confidential assignments with tact and diplomacy.
Must possess the ability to work proactively in a deadline-driven environment.
Degree in business, supplier management or a related field
NB: The successful candidate will be required to pass our security screening procedures