Careers
Physical Security Application Engineer (Genetec expert)
Location: New York, or New Jersey
Salary: Competitive
Contract: Permanent
Hours: Full Time
We are seeking an experienced security application engineer to play a pivotal role within a global client team. You will oversee and drive the successful mobilisation and delivery of access control and CCTV projects across the client’s portfolio. This position will involve supporting enterprise-level application implementations, managing migrations from legacy systems, and providing expert troubleshooting. The ideal candidate must excel in multitasking and thrive in a fast-paced, dynamic environment. This is an on-site role, based in a client office in NY, NJ or PGH requiring five days per week on-site presence. Occasional travel, may be necessary.
What you will do
Act as the subject matter expert (SME) for the Genetec system
Supporting enterprise level application implementations, including programming, testing and commissioning, and project completion activities
Supervise and oversee documentation for the commissioning process and ensure final sign-off
Manage and maintain the commissioning folders for each project, ensuring accuracy and completeness
Monitor technical bulletins and liaise with the technical support functions to manage any known issues that could affect the specific product lines and provide management with advice on recommended mitigations.
Responsible for ensuring that system projects are completed, from requirements gathering, and system/solutions design, through to deployment within agreed deadlines, within budget, and any potential issues escalated in line with internal policy while maintaining the client’s best interests.
Act as the main point of escalation technically and operationally.
Work collaboratively in a multidisciplinary global team.
Prepare and deliver accurate weekly reports covering incidents, downtime, and business impact across all platforms, in alignment with the client lead requirements.
Provide communications within the group and actively participate in meetings.
Continually ensure that practices, policies, strategy, and services represent the client’s and
the Company’s best interests.
What we are looking for
Experienced and certified in Genetec Security Center including Synergis and Omicast
Experienced and certified in Software House applications in beneficial
A high level of proficiency and expertise relevant to the design, deployment, and management of integrated enterprise physical and technical security systems. This will include a comprehensive understanding of ICT Infrastructure, hosting arrangement, and networks.
Proven record of working on successful physical security system implementations/migrations, capable of delivering quality solutions and outcomes within complex and time-sensitive environments.
Highly proficient in the use of Microsoft Office suite including Planner, Word, Excel, and PowerPoint.
The ability to identify and meet project deadlines and deliverables.
Excellent written and verbal communication skills with both internal and external parties.
NB: The successful candidate will be required to pass our security screening procedures and those required by our client(s) if necessary
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