About the role
We are looking for an experienced HR Manager to support our business across South Africa and globally. They will be a key point of contact within the business, bringing an enthusiastic, positive, and proactive approach that reflects and contributes to our values. They will have a no job too small or big attitude and will contribute to HR efforts and strategic initiatives that seek to optimize a positive team member experience and a future-facing working environment through responsibilities that include;
What you will do
- Contribute to the delivery of the HR Strategy and our People and Place goals and objectives for all our regions.
- Undertaking special projects as assigned by the Senior HR Manager, applying transformational HR practices and approaches that add value and contribute to business success and growth.
- Be proactive and self-motivated in developing knowledge and understanding of employment law, practices, and appropriate procedures across the territories within which we operate.
- Provide day-to-day HR support and advice for all clients, including recruitment, onboarding, off-boarding, payroll, compensation analysis, family leave, performance management, and reporting/analytics.
- Supporting people managers and team members by advising on QCIC policies and procedures, and assisting in and managing employee relations cases and issues.
- Managing end-to-end family and other leave processes e.g., planned/ unplanned absence, maternity, paternity, shared parental leave, etc.
- Support, facilitate, and deliver the end-to-end process around recruitment and onboarding activities, working closely with our talent acquisition team, hiring managers, and recruitment agencies.
- Participation in and supporting the HR and Strategic Initiatives functions with special projects that enhance the overall employee experience and help foster a positive, supportive working environment and culture e.g. employee engagement, learning and development, employer branding, and future-facing facilities and workspaces.
- Administration of transactions and maintaining records related to legal compliance matters e.g. visa processing & global mobility processes, health and safety, and fair employment.
- Acting as a positive ambassador for the business and our people, striving to demonstrate every day how the value that forward-thinking and creative HR approaches contribute to business success and are critical to creating an exceptional team member experience.
What we are looking for
- 5 years of experience as an HR Manager at a senior level and able to demonstrate a good practice approach and procedures, as well as a solid employment law knowledge base.
- Experience in supporting HR efforts for employees that are based in regions within and outside of South Africa- e.g., US/HK/UK.
- Experience in collaborating across multiple functions and operating within a wider matrixed environment and global context.
- Experience in undertaking transactional HR administrative work, including data entry and transactions within HRM systems, where attention to detail and accuracy are essential.
- Willingness to learn, being solution-oriented, and curious with an appetite to continually review and improve processes.
- Ability to be discreet and professional and maintain confidentiality of information with strong client relationship management skills.
- Ability to operate within a fast, dynamic, and ever-evolving environment calmly and professionally.
- A friendly, helpful, and positive personality with the ability to build strong, positive working relationships with our businesses and across the wider QCIC landscape.
NB: The successful candidate will be required to pass our security screening procedures and those of our clients.
