Careers
Application Engineer – Genetec
Location: UK (Remote or Hybrid)
Salary: Competitive
Contract: Permanent
Hours: Full Time
About the role
We are seeking an experienced Applications Engineer (Senior Consultant) with extensive knowledge of the Genetec platform to drive the successful mobilisation and delivery of access control and CCTV projects across our Enterprise client base. The role will support enterprise-level application selection and implementations, including migrations from legacy systems to Genetec. Experience working in a wide-ranging, fast paced, and dynamic environment is a key requirement. The successful candidate will be responsible for the installation, configuration, and maintenance of Genetec security systems.
What you will do
Responsible for ensuring that system projects are completed, from requirements gathering, system/solutions design, through to deployment within agreed deadlines, within budget, and any potential issues escalated in line with internal policy whilst maintaining the client’s best interests
Initial consultation with clients to develop the client requirements/scope of works
Conduct workshops and client sessions to develop the detailed requirements and prepare associated reports, etc.
Consultation with client and other stakeholders as required
Act as a point of escalation for the group, both technically and operationally
Prepare outline and detailed Enterprise Architecture, Solution Design and associated documentation
Prepare technical specifications, solutions design information, system schematics, etc.
Support the project procurement process through ‘Requests for Information (RFIs)/ evaluations’ through to detailed ‘Requests for Proposals (RFPs)/Invitations to Tender (ITTs). Including document preparation, tender evaluations, recommendations to clients, etc., all using QCIC standard methodology
Provide technical support and troubleshooting for Genetec systems, ensuring optimal performance and reliability
Support project mobilisation, including workshops, requirements development, etc with Vendors, client stakeholders
Support the system implementation/deployment activities, including active involvement in the set-up, programming, configuration, and implementation activities
Manage and report on project finances on a day-to-day basis
Support commissioning activities and project completion activities
Train end-users and provide ongoing support to ensure effective system utilisation
Work collaboratively in a multidisciplinary global team
Continually ensure that practices, policies, strategy, and services represent the client’s and
the Company’s best interests, and that the Company’s policy is in keeping with current legislation, International Standards and Codes of Practice etc.
What we are looking for
Have knowledge and experience in the practical design and implementation of electronic and security systems
Experienced and qualified in Genetec AACS and CCTV Application, experience with a further system such as Lenel or CCURE would be beneficial
Experienced and qualified in Genetec VMS/CCTV Applications; experience with a further system such as Milestone or Victor is beneficial
Strong understanding of IP-based security systems, networking, and video surveillance technologies, including migrations and implementation
A high level of proficiency and expertise relevant to the design, deployment, and management of integrated Enterprise physical and technical security systems. This will include a comprehensive understanding of ICT Infrastructure, Hosting Arrangement, and Networks
Proven technical experience in design, management, and delivery of physical security systems/application projects within a corporate security environment
Capable of managing complex stakeholder environments. Candidates will require the skills and aptitude to drive decisions quickly and efficiently
Proficient in the use of the Microsoft Office suite, including Project, Word, Excel, and PowerPoint
A high level of expertise and experience in electronic security system upgrades and migrations
The ability to identify and meet project deadlines and deliverables
Experience with producing technical reports
Strong written and verbal communication skills with both internal and external parties
NB: The successful candidate will be required to pass our security screening procedures and those required by our client(s).
