Careers
AI Integration Lead
Location: Bengaluru. India – Office-based
Salary: Competitive
Contract: Permanent
Hours: Full Time
About the role – QCICJD145
The AI Integration Lead will drive the development and governance of AI-powered business workflows using Large Language Models (LLMs), intelligent agents, and related technologies. This is a hands-on leadership role that will also mentor and manage a growing team of AI Engineers, while working closely with QCIC’s global technical teams and stakeholders. The successful candidate will play a key part in the business’s next phase of technical innovation increasing efficiency, enabling automation, and embedding AI competence across QCIC’s global operations.
What you will do
Lead the design development and deployment of AI powered business workflows using the latest LLMs, agents and intelligent automation tools
Guide AI governance, ethical use, and standardisation across all AI-enabled solutions
Support business units by training staff and promoting the effective use of AI tools in daily operations.
Stay current on the latest AI developments (releases, tooling, methodologies) and recommend relevant applications that could in improve all areas of the business.
Supervise, mentor, and support a small but growing AI engineering team, fostering a culture of collaboration, innovation and driving improvements across the business.
Engage in hands-on development as required, building prototypes and working solutions for internal stakeholders
Work alongside our Power Platform team to enhance advance model-driven app solutions and Business Reporting using AI capabilities
Contribute to long-term planning, vendor evaluations, and strategy for scalable and secure AI adoption
Match the business needs with Industry standards on governance like ISO 27001 to allow the business to remain compliant.
Collaborate with global colleagues across time zones, some flexibility will be required
What we are looking for
Deep understanding of generative AI, LLMs and agent frameworks.
Track record in designing, building and deploying AI-enabled workflows and solutions.
Hands on experience developing workflows and using Microsoft’s Power Platform.
Experience of implementing AI solutions with the ISO 27001 is desirable (not audit level).
Experience designing and implementing AI solutions with CRM Systems is desirable.
Demonstrated ability to lead, inspire and mentor technical teams.
Strong written and verbal communication skills, able to present AI capabilities to both technical and non-technical audiences.
Comfortable working in a fast-paced, evolving technical environment
Practical experience with up-to-date tools and platforms e.g. Microsoft Copilot, Open AI etc
Experience
7+ years in a technical role, including 2+ years building AI/ML powered workflows and automation solutions
Leadership or team lead experience, particularly within AI Innovation
Good analytical and presentation skills
Experience working across departments and coaching non-technical stakeholders
Experience with Azure OpenAI studio or Similar enterprise AI environments
Exposure to model-driven apps and Dataverse integration
Working knowledge Microsoft Power platform suites
Experience contributing to AI/ML strategy at an organisational level
Awareness of AI safety, compliance and ethical frameworks
PowerShell scripting, SQL Query creations. Power platform workflow creation
User rollout of cloud based IT solutions
Knowledge and skills
Keen attention to detail
A confident and charismatic person, able to engage with any level of user within the business.
A good level of numeracy
The ability to lead AI automation projects and work within project scopes
Ability to juggle different tasks effectively
Ability to lead a team and provide mentorship
The ability to understand how users learn and adapt to technology
Flexibility with working hours due to the nature of the role
Strong written and verbal communication skills are a must
NB: The successful candidate will be required to pass our security screening procedures.
